¶ How to fix missing metadata?
Missing metadata in plex is normal, sometimes the server will simply fail to grab metadata, sometimes the issue will be at plex.tv - There are ways to correct this, and we will go over this here.
Missing metadata can also indicate that the server haven't been rebooted lately, or is not being properly maintained.
¶ The "Fast" but "Annoying" way
1. Enter the library in plex thats missing posters, and sort it by "Date added"
2. Shift + click the first item missing metadata, scroll down a few rows and then click(while holding shift still) the last item, to mark multiple items at once
3. Click the 3 dots top right, then "refresh metadata"
4. Keep doing this until all metadata is back.
¶ The "Slow" but "Less annoying" way
1. Hover over the library missing metadata, and follow below image.
¶ I have tried everything and nothing works!
If step 1, 2 and 3 above in combination didn't work, it is most likely a corrupt database - a re-deploy of the server would be required.
Please open a ticket to get further assistance!